We're Watching You! Commercial Recycling and Waste Operators Take Action Against Insurance Fraudsters

In response to the steady rise in bogus insurance claims and personal injury scams, commercial recycling and waste collection companies are taking action to protect themselves and their crews by fitting Hard Disk Recording DVR equipment to their vehicles.

Simon Scott, Works Director for Ideal Waste Paper, one of the UK's largest independent processors of recyclable material, recently asked Innovative Safety Systems Ltd ISS to fit DVR equipment to an RCV and a Hook lift: There are so many dishonest people around these days. There's definitely been an increase in people claiming that their car has been damaged or personal injury scams where drivers brake suddenly to cause one of our drivers to run into them. However, in our experience the courts tend to side with individuals rather than companies. We know that the majority of claims made against us are false, but until now we haven't been able to prove it.

Commercial operators adopt DVR recording to combat rising insurance fraud

Jonathan Thomas, Director of ISS Ltd: Local authorities have recognised the benefits of using Hard Disk Recording for some time, to mitigate false insurance claims, monitor the safety of their crew, and investigate complaints. But now more and more commercial operators are coming to us as they begin to see how this technology can benefit them.

Mark White, Transport Manager, F and R Cawley, a waste management and recycling solutions company based in Luton, has decided for the first time in the company's history to fit recording equipment to two RCVs. Our vehicles are one-man operated so it's crucial that our crew members follow strict health and safety guidelines to avoid accidents from happening. Paul Mintern, Director, Greensolve Ltd, which offers waste collection services and recycling solutions to businesses in Kent and Sussex, opted for the ISS Hard Disk Recording system for its superior clarity. It takes a great deal of time, money and staff resources to investigate a claim. Now I can say tell me the time and I'll check our recording. It's surprising how many claims fade away at that point. The feedback from our insurance company has been very positive.