North Tyneside Council fights anti-social behaviour with Fleetclear

Steve Whitworth, Operations Manager, Operations and Logistics, Local Environmental Services, North Tyneside Council explains:“We had a crew member assaulted and needed to put some safeguards in place to protect staff.  We also need the video footage as evidence to invalidate the increasing number of false insurance claims made against the service.”Steve added: “We contacted Fleetclear because they have a very good reputation in the industry. We were impressed with their products and the after sales support.”Fleetclear’s RXLite LIVE camera system is web-based and doesn’t require the installation of software on the council’s servers.  Information can be accessed online rather than using the council’s network.Steve continued: “We can access information about the vehicles from any online device and the system provides real-time vehicle tracking, so we can see where any vehicle is at any given time and gather data about different rounds.“The live video streaming is great, not just for the collection service but also for our Community Protection teams who often need to respond quickly to situations and provide immediate footage to the police.”Gavin Thoday, CEO, Fleetclear: “Vehicle accidents, health and safety best practice monitoring and false insurance claims are just some of the challenges that our local authority customers face every day. Proving the circumstances is often the most difficult and time-consuming task. That is why we developed a highly reliable, user friendly, and feature-rich system that always captures essential information and can deliver the relevant footage in seconds."We are pleased to be able to provide North Tyneside Council with a Live camera recording and vehicle tracking system that helps to improve crew safety and enhance fleet efficiency as well as contribute to the fight against anti-social behaviour."Steve commented: “Back-up support is key for us and Fleetclear are very proactive. Any issues are dealt with speedily and the mobile engineering team are quick to respond. However, the quality of the equipment is such that we rarely incur problems and reliability is extremely good.”Any new collection vehicles on the North Tyneside fleet are now automatically fitted with RXLite as standard, along with the Fleetclear Reverse Radar, which is the most flexible, accurate and powerful blind spot monitoring solution available in the marketplace. It can detect up to 16 stationary and moving targets simultaneously, and is deployed in over 80,000 vehicles, over 37 countries.ENDS.