How Fleetclear Streamlines Customer Onboarding

Add to this the common frustrations of poor customer service and delayed installations in the industry, and it’s easy to see why many fleet managers remain with subpar suppliers, despite the long-term inefficiencies and risks.

Enter Fleetclear: where migrating your fleet has never been easier. Fleetclear offers a seamless migration process for companies moving to their Fleet Management and safety solutions. Both Fleetclear’s software and hardware offerings allow you to effectively manage your fleet through real-time monitoring, recorded footage, data-driven insights and much more.

Challenges of fleet safety

One of the key challenges for modern fleet managers is ensuring that management systems are consistent, reliable, and easy for stakeholders to use. Today a diverse, multi-manufacturer fleet of vehicles can come with a myriad of tools for monitoring, many of which duplicate each other or only apply to certain vehicle brands. Without a centralised system, tracking compliance, incident data, and general safety can become fragmented and confusing.

Fleet managers want one simple, easy-to-use system to track their vehicles and Fleetclear’s Connect platform provides just that. However, we know that switching to a new fleet management system can feel daunting, especially for managers who have previously had bad experiences and come to expect delayed responses and unfulfilled promises. Transitioning an entire fleet can be overwhelming when considering logistics - coordinating installations across multiple vehicles and minimising downtime can be tricky - especially when your vehicles and assets are spread across multiple sites. However, remaining with a supplier who is a poor fit for your organisation often costs more in the long run, whether through inefficiencies, non-compliance fines, or increased risks to fleet protection. It will also lead to frustration for your customers.

The ease of onboarding

Fleetclear sees the experience of their customers as a priority from Day 1, and as part of this makes installations and deployments a priority. With a dedicated Mobilisation Director and Scheduling team, you can be sure your fleet is in good hands.

Unlike many providers, Fleetclear has its own in-house team of highly trained engineers, avoiding the need to organise external contractors and allowing us to offer flexible scheduling to reduce disruption and get your fleet on the road as soon as possible. During installation, our engineers travel to your vehicles, whether at your depot or another location. Our team work around your schedule to minimise disruption and vehicle downtime. If any issues arise after installation, our team is on hand to rectify as soon as possible.

“When it comes to mobilising and fitting hardware, we ensure the installation of your entire fleet is completed with minimal disruption to your normal operations. Our team works closely with you to ensure the process runs smoothly and all deadlines are met.”

‍Steve Simpson, Mobilisation Director

Fleetclear also provides industry-leading warranties, guaranteeing long-term reliability and reducing the risk of unexpected costs - making it an even easier decision to migrate. With Fleetclear, switching is no longer a “faff” - it’s a smart, hassle-free choice.

Proof that our systems work

Fleetclear recently worked with a leading contract hire and rental solutions provider for specialist commercial vehicles, Endurance Vehicle Solutions (EVS). EVS faced the challenge of ensuring its extensive fleet complied with DVS requirements. To address this, they turned to Fleetclear to install their Progressive Safe System (PSS).

Neil Jeremiah, Managing Director of Endurance said:

‍“Fleetclear are flexible and have a strong field-based team of engineers. They are happy to undertake work where it is convenient for their clients rather than requiring vehicles be brought to a specific location.”

Fleetclear’s commitment to reliability, quality and safety was a standout feature for EVS.

‍“Fleetclear’s equipment is superb and comes with a good warranty. Anyone can fit a camera system, but it is the aftersales, warranty, and support which sets Fleetclear apart. When you have a large rental fleet, you need to ensure that all the technology installed can be relied upon.”

By implementing Fleetclear’s solutions, you can track, monitor and protect your fleet. Don’t let the fear of a complicated transition hold you back.

‍Contact us today or call our team on +44 (0)1386 630 155 to discuss how we can help you make the switch.